Use The DBS Website To Answer Your Query


The DBS website has lots of useful guidance to help you with common queries


Published on 28 July 2014


by Disclosure and Barring Service

(WireNews+Co)

London, England

Using The DBS Website For Common Queries
Using The DBS Website For Common Queries

Some of you are finding it difficult to get through to us on the phone as quickly as you might expect. This is due to high demands on our call centre and we are sorry for any inconvenience it may have caused.

Many of the enquiries we are dealing with are actually around standard questions, which can be answered by looking on this website.

It would be great if you could have a look at the links below to find the answer to your query there. This will help our phone operators prioritise calls for people who need specific help with their applications.

We are doing everything we can to get back to the high standards you have been used to. It would really help if you can use the guidance to find the information you need easily and quickly without needing to call us.

We are doing a number of things to help us respond to the increased demand on our call centre and customer services, but would appreciate your help in doing this by working with us to provide the best possible service.


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Posted 2014-07-28 14:19:00