Michelle Dale Talks Of Maximising Your Online Service Business Potential

Michelle discusses delegation to online service providers, and the best way to support individuals and businesses in using virtual assistant services

by Michelle Dale

(WireNews+Co) - London, England - 21 January 2013

Michelle Dale of VirtualMissFriday.com (http://www.virtualmissfriday.com/about) says: "I recently connected with someone on LinkedIn about them potentially hiring support for their business. It was a very nice gentleman, a small business owner and he was asking if I knew someone who could come to his place of work."

"When I asked why he needed someone with him, he said that he had tried going along the lines of hiring virtually but it just didn't work out. These stories often peak my interest, and I asked him what happened."

Host Michelle Dale (http://michelle-dale.com/) then states: "It turned out that he found that he wasn't really using the person he had hired, he was carrying on doing everything himself and the person being hired, from what I could gather, wasn't being very proactive in supporting him delegating. Now the issue wasn't the fact that he didn't feel he could delegate, in fact, he seemed quite confident if someone was sat with him, he'd be awesome at it, so in these cases you have to take people's word for it, but I believe his experience would have been very different if two things had happened."

At this point Michelle says: "#1 - The client was consciously prepared to delegate."

Michelle, founder of the very popular online service blog (http://www.virtualmissfriday.com/) emphasises: "#2 - The VA was more supportive and encouraging."

She then asks the very important question: "Could the client have been retained?"

"Quite possibly yes, what the VA could have done to retain this client would be to provide resources, tools and advice from the offset on how to delegate, what they need to do, where and how they do it, and then follow up regularly to make sure they are on track, this will then ease the client into a state of conscious delegation, building up a momentum like a plane to the point where it lifts off the ground and they're flying. You can't just wait for the client, you need to actively work with them to almost train them into delegating, and help them find a way to delegate that works, and above all is convenient for them."

"If you have recently taken in a new client, and they seem a little slow at delegating, or you feel they could be doing more with you, practise easing them into a state of conscious delegation and you'll find the relationship progresses along at a quicker pace. You should have clearly defined processes and systems on how you want the client to delegate to you, and it's important to communicate these from the offset."

To learn more, please visit: http://www.virtualmissfriday.com/_blog/Michelle (http://www.virtualmissfriday.com/_blog/Michelle)

Michelle Dale provides online business services (http://www.virtualmissfriday.com/) to select clients and mentoring/training programmes for aspiring online business service providers, globally.