CEO of Great Southern Rail Chris Tallent Featured in The CEO Magazine

Chris Tallent spoke with The CEO Magazine in an exclusive interview on the success of the company and ensuring his customers unearth the hidden gems of Australia’s diverse landscape

by Paris Brooks

(WireNews+Co) - Sydney, Australia - 10 March 2013

With services stretching across this great, wide land, Great Southern Rail transports travellers to the most remote and stunning Australian vistas. CEO Chris Tallent has been with the company for a year and is dedicated to creating immersive, eye-opening experiences for his customers.

“We want to provide our guests with wonderful ‘journeys of discovery’, enabling a richer experience, shared stories, and connection with some of the most remote and beautiful parts of Australia,” Chris says. “We’re focused on iconic Australian experiences with a great sense of history. We provide the only transcontinental guest rail services, and we operate across six states and territories.”

Great Southern Rail’s iconic Indian Pacific service stretches across 4,352 kilometres and connects Sydney, Adelaide, and Perth. The Ghan travels between Adelaide, Alice Springs, and Darwin and shows passengers 2,979 kilometres of breathtaking desert scenery. The Overland connects Adelaide with Melbourne on its 828-kilometre journey. And the Southern Spirit periodically travels between Adelaide and Brisbane via Melbourne, covering a further 2,810 kilometres.

To ensure each passenger on these services experiences an unforgettable journey, Chris carefully cultivates his team. “It is vital that a strong and aligned leadership team and support structure is in place,” Chris says. “It is also critical that we continue to attract and retain a team of motivated people who love what they do and enjoy sharing and supporting these amazing experiences with our guests. Great service comes naturally to the right people.

“We have a ‘one-team’ approach, where all divisions work collaboratively and positively together to support each other and the objectives of the business. We have continual assessment, guest research, feedback, and focus groups, along with responsive product and experience refinement and development.”

Read more on Chris Tallent and Great Southern Rail here. (http://www.theceomagazine.com.au/profiles/GreatSouthernRail/ChrisTallent.pdf)

The CEO Magazine is Australia’s leading business magazine focused directly at high-level executives. The CEO Magazine is of unrivalled quality and has a hugely-influential readership of Australia's top business professionals. The CEO Magazine can be seen in every Virgin and Qantas Business Lounge across Australia as well as all Hilton and Starwood executive suites nationwide. The CEO Magazine also holds Australia's most prestigious awards night for high-level executives, the annual, Executive of the Year Awards. To find out more about The CEO Magazine go to http://www.TheCEOMagazine.com.au (http://www.theceomagazine.com.au).